Policies

Return Policy - Loose stones much be returned within 7 days of delivery.  A return authorization number (RMA) must accompany your return. Loose stones must be returned in the original packaging, with the RMA on the outside of the package, insured and signature required.  Please contact us at sales@celestialpremiermoissanite.com for your RMA.  Sale and discounted items are non-returnable and are eligible for store credit only.

Shipping - We ship via Fedex and all deliveries will require a direct signature.